Last updated: August 22, 2026
1. Who we are
This Privacy Policy explains how personal data is handled through https://winebars.gr.
The data controller is Cinque Wine Deli EE, Βορέου 10, 10551 Athens, Greece. For privacy-related enquiries, contact info@cinque.gr.
2. Personal data we collect
We may collect:
- information you submit through contact or partnership enquiry forms, such as your name, email address, telephone number, company, location and message;
- technical and security information, such as IP address, browser type, device information, timestamps and server logs;
- website usage information collected through Google Analytics only after you have provided the relevant consent; and
- your cookie and consent preferences.
Please do not submit sensitive personal data through the website.
3. Why we use personal data
We process personal data to:
- reply to franchise, master franchise, hospitality partnership and other business enquiries;
- take steps requested by you before entering into a possible agreement;
- operate, protect and improve the website;
- prevent fraud, abuse and security incidents;
- understand website performance and visitor behaviour where you have consented to analytics; and
- comply with legal and regulatory obligations.
4. Legal bases
Depending on the circumstances, processing is based on your consent, steps taken at your request before a contract, our legitimate interests in operating and securing the website and developing our business, or compliance with a legal obligation. You may withdraw consent at any time without affecting processing that took place before withdrawal.
5. Cookies and analytics
We use Complianz to manage cookie preferences and Google Site Kit to connect Google Analytics and Search Console. Non-essential analytics technologies are controlled through the consent banner. You can accept, deny or change your preferences at any time through the Manage Consent option.
Complianz is used to collect and record browser- and device-based consent choices. Where an IP address is processed for this function, it is anonymised. Detailed information about cookies, purposes and retention periods is available in our Cookie Policy (EU).
6. Contact forms and communications
When you contact us, we use the information you provide to respond, evaluate the proposed opportunity and continue the requested communication. We do not sell your personal data or use enquiry information for unrelated marketing without an appropriate legal basis.
7. Service providers and recipients
Personal data may be accessed by authorised personnel and by service providers that support website hosting, security, forms, analytics and technical maintenance. These providers may process data only for the relevant service and under appropriate contractual and security obligations.
Google Analytics is provided by Google. Where a provider processes information outside the European Economic Area, we rely on an applicable transfer mechanism and appropriate safeguards as required by data protection law.
8. How long we keep data
We retain personal data only for as long as necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, protect our legal interests and meet legal obligations. When information is no longer required, it is deleted or anonymised. Cookie-specific retention periods are described in the Cookie Policy.
9. Your rights
Subject to the conditions of applicable law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, data portability, or object to certain processing. You may also withdraw consent at any time.
To exercise your rights, email info@cinque.gr. We may need to verify your identity before completing a request.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority.
10. Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction. No internet transmission or storage system can be guaranteed to be completely secure.
11. Third-party links and embedded content
The website may link to or display content from third-party websites. Those services operate under their own privacy policies. Where third-party content requires non-essential cookies, it may be blocked until the relevant consent is provided.
12. Changes to this policy
We may update this Privacy Policy when our services, technologies or legal obligations change. The latest version and update date will always be published on this page.